:root{
  --ink:#2c2926;--muted:#716b64;--cream:#f7f2ea;--paper:#fffdfa;--rose:#c97d67;
  --rose2:#dca18d;--gold:#c79b57;--cocoa:#3e3129;--line:#eadfd3;--shadow:0 20px 60px rgba(68,43,30,.12);
  --radius:28px;--max:1180px
}
*{box-sizing:border-box} html{scroll-behavior:smooth} body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:var(--cream);line-height:1.65}
img{max-width:100%;display:block} a{color:inherit;text-decoration:none} button,input,select,textarea{font:inherit}
.wrap{width:min(var(--max),calc(100% - 32px));margin:auto}.serif{font-family:Georgia,"Times New Roman",serif}
.topbar{background:var(--cocoa);color:#fff7ee;font-size:13px}.topbar .wrap{display:flex;justify-content:space-between;gap:16px;padding:8px 0;flex-wrap:wrap}
.nav{position:sticky;top:0;z-index:50;background:rgba(251,247,241,.93);backdrop-filter:blur(14px);border-bottom:1px solid rgba(195,154,91,.18)}
.nav-inner{height:80px;display:flex;align-items:center;justify-content:space-between;gap:18px}.brand{display:flex;align-items:center;gap:12px;font-weight:800;letter-spacing:.02em}.brand img{width:48px;height:48px;object-fit:cover;border-radius:50%;box-shadow:0 8px 24px rgba(80,45,30,.16)}
.brand strong{font-size:22px;font-family:Georgia,serif}.brand small{display:block;font-size:10px;letter-spacing:.18em;text-transform:uppercase;color:var(--muted)}
.links{display:flex;align-items:center;gap:24px;font-size:14px}.links a:hover{color:var(--rose)}.nav-cta{display:flex;gap:10px}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid transparent;border-radius:999px;padding:13px 20px;font-weight:800;cursor:pointer;transition:.2s ease;min-height:46px}
.btn:hover{transform:translateY(-1px)}.btn-primary{background:linear-gradient(135deg,var(--rose),#e9a18e);color:white;box-shadow:0 12px 30px rgba(217,133,126,.28)}
.btn-dark{background:var(--cocoa);color:#fff}.btn-light{background:#fff;border-color:var(--line)}.btn-ghost{border-color:#d7c7b7;background:transparent}
.menu-btn{display:none;background:#fff;border:1px solid var(--line);width:44px;height:44px;border-radius:50%}
.hero{min-height:720px;position:relative;display:grid;align-items:end;overflow:hidden;background:#2d211c}
.hero:before{content:"";position:absolute;inset:0;background-image:linear-gradient(90deg,rgba(36,23,17,.86) 0%,rgba(36,23,17,.62) 40%,rgba(36,23,17,.12) 78%),url("https://www.joyspabs.com/images/home-welcome.webp");background-size:cover;background-position:center}
.hero:after{content:"";position:absolute;inset:auto 0 0;height:180px;background:linear-gradient(transparent,var(--cream))}
.hero-content{position:relative;z-index:2;color:white;padding:120px 0 130px;max-width:690px}.eyebrow{font-size:12px;text-transform:uppercase;letter-spacing:.23em;font-weight:900;color:#d8b57d}.hero h1,.page-hero h1{font-family:Georgia,serif;font-size:clamp(48px,7vw,86px);line-height:.97;margin:16px 0 22px;font-weight:500;letter-spacing:-.045em}.hero h1 em{font-style:normal;color:#f5b4a8}.hero p{font-size:19px;color:#f8eee8;max-width:620px}.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:30px}
.hero-chips{display:flex;gap:12px;flex-wrap:wrap;margin-top:32px}.chip{border:1px solid rgba(255,255,255,.25);background:rgba(255,255,255,.11);backdrop-filter:blur(9px);padding:9px 13px;border-radius:999px;font-size:13px}
.license-ribbon{position:relative;z-index:3;margin-top:-76px}.license-grid{background:rgba(74,45,31,.95);color:#fff;border-radius:22px;padding:22px 28px;display:grid;grid-template-columns:repeat(4,1fr);gap:0;box-shadow:var(--shadow)}
.license-item{padding:3px 22px;border-right:1px solid rgba(255,255,255,.17)}.license-item:last-child{border-right:0}.license-item b{display:block;font-family:Georgia,serif;font-size:21px}.license-item span{color:#f4dfcd;font-size:13px}
.section{padding:96px 0}.section.tight{padding:64px 0}.section-head{display:flex;align-items:end;justify-content:space-between;gap:24px;margin-bottom:34px}.section-head h2,.split h2,.booking-panel h2{font-family:Georgia,serif;font-size:clamp(36px,5vw,56px);line-height:1.03;margin:8px 0}.section-head p{max-width:620px;color:var(--muted)}
.split{display:grid;grid-template-columns:1.02fr .98fr;gap:58px;align-items:center}.media-card{position:relative;border-radius:var(--radius);overflow:hidden;box-shadow:var(--shadow);min-height:520px}.media-card img{width:100%;height:100%;object-fit:cover;position:absolute;inset:0}.media-card:after{content:"";position:absolute;inset:0;background:linear-gradient(180deg,transparent 55%,rgba(43,26,18,.48))}
.badge{position:absolute;left:20px;bottom:20px;z-index:2;background:#fff8ea;color:var(--cocoa);padding:12px 15px;border-radius:14px;font-weight:900;box-shadow:0 10px 30px rgba(0,0,0,.15)}
.lead{font-size:18px;color:var(--muted)}.features{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin:24px 0}.feature{background:var(--paper);border:1px solid var(--line);padding:18px;border-radius:20px}.feature b{display:block;margin-bottom:3px}.feature span{font-size:14px;color:var(--muted)}
.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.card{background:var(--paper);border:1px solid var(--line);border-radius:24px;padding:24px;box-shadow:0 12px 36px rgba(91,59,43,.06)}.card h3{font-family:Georgia,serif;font-size:28px;margin:6px 0}.price{font-size:38px;font-family:Georgia,serif;margin:8px 0}.member{display:inline-block;background:#fff0e9;color:#a95550;padding:6px 10px;border-radius:999px;font-size:12px;font-weight:900}.card ul{padding-left:20px;color:var(--muted)}.card.featured{transform:translateY(-10px);border-color:#e0b8a5;box-shadow:0 20px 60px rgba(172,104,91,.17)}
.photo-grid{display:grid;grid-template-columns:1.15fr .85fr .85fr;grid-template-rows:260px 260px;gap:14px}.photo-grid figure{margin:0;overflow:hidden;border-radius:22px;position:relative}.photo-grid img{width:100%;height:100%;object-fit:cover;transition:.5s}.photo-grid figure:hover img{transform:scale(1.035)}.photo-grid figure:first-child{grid-row:1/3}.photo-grid figure:after{content:"";position:absolute;inset:0;background:linear-gradient(transparent 65%,rgba(35,22,16,.34))}
.soft{background:#f2e8dc}.dark{background:#493326;color:#fff}.dark .lead,.dark p{color:#eadfd4}
.quote{font-family:Georgia,serif;font-size:23px;line-height:1.45}.stars{color:#d59b42;letter-spacing:.12em}.review-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}
.cta-band{border-radius:30px;background:linear-gradient(120deg,#5c3a2b,#87533e);color:white;display:grid;grid-template-columns:1fr auto;gap:20px;align-items:center;padding:42px}.cta-band h2{font-family:Georgia,serif;font-size:42px;margin:0 0 8px}
.page-hero{padding:90px 0 70px;background:radial-gradient(circle at 78% 12%,#d8b58c,transparent 26%),linear-gradient(180deg,#fbf7f1,#eee4d7)}.page-hero h1{font-size:clamp(48px,7vw,76px)}.page-hero p{font-size:19px;color:var(--muted);max-width:720px}
.service-list{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.service-card{background:#fff;border:1px solid var(--line);border-radius:26px;overflow:hidden}.service-card img{height:240px;width:100%;object-fit:cover}.service-card .body{padding:24px}.service-card h3{font-family:Georgia,serif;font-size:29px;margin:0 0 8px}
.notice{padding:18px 20px;border:1px solid #dfcfbd;background:#fffaf2;border-radius:18px;color:#6b584d}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.field{display:flex;flex-direction:column;gap:7px}.field.full{grid-column:1/-1}.field label{font-size:13px;font-weight:800;color:#5f5148}.field input,.field select,.field textarea{border:1px solid #dfd3c6;background:#fff;padding:14px 15px;border-radius:15px;outline:none}.field input:focus,.field select:focus,.field textarea:focus{border-color:#d78b80;box-shadow:0 0 0 4px rgba(217,133,126,.11)}
.booking-layout{display:grid;grid-template-columns:1.15fr .85fr;gap:28px}.booking-panel{background:#fff;border:1px solid var(--line);border-radius:28px;padding:30px}.sticky-card{position:sticky;top:110px;background:#5a3b2c;color:#fff;border-radius:28px;padding:28px}.sticky-card a{color:#fff}.summary{background:#fff8ef;color:#4c382c;padding:18px;border-radius:18px;margin:18px 0;white-space:pre-line}
.support-layout{display:grid;grid-template-columns:.82fr 1.18fr;gap:24px}.quick-list{display:grid;gap:10px}.quick{width:100%;text-align:left;border:1px solid var(--line);background:#fff;padding:15px;border-radius:16px;cursor:pointer}.quick:hover{border-color:#d8968d}
.chat{background:#fff;border:1px solid var(--line);border-radius:26px;overflow:hidden;min-height:590px;display:flex;flex-direction:column}.chat-head{padding:18px 20px;background:#563a2d;color:#fff}.chat-log{padding:20px;display:flex;flex-direction:column;gap:12px;flex:1;overflow:auto;max-height:470px}.bubble{max-width:82%;padding:12px 14px;border-radius:18px}.bot{background:#f5ede5;align-self:flex-start}.user{background:#d9867d;color:white;align-self:flex-end}.chat-compose{display:flex;gap:8px;padding:14px;border-top:1px solid var(--line)}.chat-compose input{flex:1;border:1px solid var(--line);border-radius:999px;padding:12px 14px}
.contact-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.contact-card{background:#fff;border:1px solid var(--line);border-radius:22px;padding:24px}.contact-card h3{font-family:Georgia,serif;font-size:26px;margin:4px 0}
.faq details{background:#fff;border:1px solid var(--line);border-radius:18px;padding:17px 20px;margin:10px 0}.faq summary{cursor:pointer;font-weight:900}.faq p{color:var(--muted)}
.footer{background:#30241e;color:#eee3db;padding:62px 0 90px}.footer-grid{display:grid;grid-template-columns:1.2fr .8fr .8fr .8fr;gap:28px}.footer h4{color:#fff;margin-top:0}.footer a{display:block;color:#d9cbc1;margin:8px 0}.footer .license{margin-top:20px;color:#d9c29d}
.floating{position:fixed;right:18px;bottom:18px;z-index:80;display:flex;flex-direction:column;gap:10px}.float-btn{display:flex;align-items:center;justify-content:center;width:56px;height:56px;border-radius:50%;box-shadow:0 14px 38px rgba(63,37,26,.22);font-size:20px}.float-book{background:var(--rose);color:white}.float-help{background:#fff;border:1px solid var(--line)}
.mobile-bar{display:none;position:fixed;bottom:0;left:0;right:0;z-index:75;background:#fff;border-top:1px solid var(--line);padding:8px 10px;grid-template-columns:1fr 1fr 1fr;gap:8px}.mobile-bar a{font-size:12px;font-weight:900;text-align:center;padding:10px;border-radius:14px;background:#f7f0e9}
.toast{position:fixed;left:50%;bottom:28px;transform:translateX(-50%) translateY(30px);background:#2f251f;color:#fff;padding:12px 18px;border-radius:999px;opacity:0;pointer-events:none;transition:.25s;z-index:100}.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}
@media(max-width:900px){
  .links{display:none;position:absolute;left:16px;right:16px;top:72px;background:#fff;padding:18px;border:1px solid var(--line);border-radius:20px;box-shadow:var(--shadow);flex-direction:column;align-items:stretch}.links.open{display:flex}
  .menu-btn{display:block}.nav-cta .btn-light{display:none}.hero{min-height:680px}.hero-content{padding-top:100px}.license-grid{grid-template-columns:1fr 1fr}.license-item{border-right:0;border-bottom:1px solid rgba(255,255,255,.12);padding:14px}.split,.booking-layout,.support-layout{grid-template-columns:1fr}.cards,.service-list{grid-template-columns:1fr 1fr}.photo-grid{grid-template-columns:1fr 1fr;grid-template-rows:240px 240px 240px}.photo-grid figure:first-child{grid-column:1/-1;grid-row:auto}.review-grid,.contact-grid{grid-template-columns:1fr}.footer-grid{grid-template-columns:1fr 1fr}.sticky-card{position:static}
}
@media(max-width:620px){
  body{padding-bottom:66px}.topbar .wrap{justify-content:center}.topbar .wrap span:last-child{display:none}.nav-inner{height:70px}.brand img{width:42px;height:42px}.brand strong{font-size:19px}.nav-cta{display:none}
  .hero{min-height:640px}.hero:before{background-image:linear-gradient(180deg,rgba(28,19,15,.34),rgba(28,19,15,.88) 80%),url("https://www.joyspabs.com/images/home-welcome.webp");background-position:62% center}.hero-content{padding:250px 0 110px}.hero h1{font-size:52px}.hero p{font-size:16px}.hero-actions .btn{flex:1}.license-ribbon{margin-top:-55px}.license-grid{grid-template-columns:1fr 1fr;padding:12px}.license-item b{font-size:16px}.section{padding:72px 0}.section-head{align-items:flex-start;flex-direction:column}.split{gap:28px}.media-card{min-height:390px}.features{grid-template-columns:1fr}.cards,.service-list{grid-template-columns:1fr}.card.featured{transform:none}.photo-grid{display:grid;grid-template-columns:1fr;grid-template-rows:repeat(5,240px)}.photo-grid figure:first-child{grid-column:auto}.cta-band{grid-template-columns:1fr;padding:28px}.cta-band h2{font-size:36px}.footer-grid{grid-template-columns:1fr}.floating{display:none}.mobile-bar{display:grid}.form-grid{grid-template-columns:1fr}.field.full{grid-column:auto}.page-hero{padding:70px 0 50px}
}

/* Male-customer conversion additions */
.male-strip{background:#201b18;color:#f4e9dc;padding:18px 0;border-top:1px solid rgba(255,255,255,.06);border-bottom:1px solid rgba(255,255,255,.06)}
.male-strip .wrap{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.male-point{padding:12px 14px;border-left:2px solid #b88d53}
.male-point b{display:block;color:white}.male-point span{font-size:13px;color:#d8cabc}
.scenario-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.scenario{background:#fff;border:1px solid var(--line);padding:22px;border-radius:22px}
.scenario .num{font-family:Georgia,serif;font-size:42px;color:#b98b50;line-height:1}
.scenario h3{font-family:Georgia,serif;font-size:25px;margin:10px 0 6px}
.scenario p{color:var(--muted);font-size:14px}
.men-band{background:linear-gradient(125deg,#211b17,#5a4030);color:white;border-radius:30px;padding:46px;display:grid;grid-template-columns:1.2fr .8fr;gap:28px;align-items:center}
.men-band h2{font-family:Georgia,serif;font-size:48px;line-height:1.04;margin:0 0 12px}
.men-band p{color:#e5d8cb}
@media(max-width:900px){.male-strip .wrap,.scenario-grid{grid-template-columns:1fr 1fr}.men-band{grid-template-columns:1fr}}
@media(max-width:620px){.male-strip .wrap,.scenario-grid{grid-template-columns:1fr}.men-band{padding:28px}.men-band h2{font-size:38px}}